Responsible Gambling Policy

We take responsible gambling seriously. Our goal is to make sure play stays fun and under control, and we provide clear tools and guidance so players can manage their activity. If you ever feel your play is becoming risky, we encourage you to use the available controls or contact our support team for help.

Our player-protection principles

We believe in safe, transparent play. That means offering straightforward account controls, clear information about limits, and prompt support when a player needs assistance. We treat requests to restrict play seriously and act quickly to implement chosen options.

Activity-control tools

You can manage how you play using a set of practical tools in your account. These are designed to help you set boundaries and take a break when needed.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits are adjustable from your account settings and take effect quickly. If you need help changing a limit, contact support.

Loss limits

Loss limits let you cap net losses over a set period. These are useful if you want to limit downside and keep play within your budget. Loss limits can be set and reduced via your account controls.

Time limits and session reminders

Use session timers and reality checks to monitor how long you play. Session reminders appear after a set amount of time and help you pause and reassess. You can customise reminders in your profile.

Cool-off and self-exclusion

If you need a break, choose a cool-off period from a few days up to several months. For longer-term help, self-exclusion options block access to your account for an extended period. During self-exclusion we will restrict account access and suspend promotional contacts.

Recognizing signs of problematic behaviour

Watch for changes in your behaviour such as betting more than planned, chasing losses, borrowing money to play, neglecting obligations, or feeling unable to stop. If you notice any of these signs, consider activating limits or taking a break.

Tips for staying in control

Set a budget before you play and stick to it. Use deposit and loss limits, schedule regular breaks, avoid chasing losses, and never use gambling to solve financial problems. Keep gambling as a form of entertainment, not a source of income.

Professional help and support

If you need more support, reach out to your local health services or a professional counsellor who specialises in gambling issues. If you want assistance from us with limits or self-exclusion, contact our support team via the site and we will respond promptly and respectfully.